Refund Policy

Customer satisfaction is important to Oorvashee. Refund requests may be considered for products that arrive damaged, defective, incorrect, or significantly different from their description. Customers should report such issues within the specified return window.

All refund requests undergo a review process that may include verification of photographs, videos, order details, and product condition. Once approved, refunds are initiated through the original payment method used during purchase.

Refund processing times may vary depending on payment providers and banking institutions. Products that show signs of use, damage caused after delivery, or requests submitted outside the permitted period may not qualify for refunds.