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We currently ship across India only; international delivery is not available. Customers outside India may place orders using international payment methods, provided the delivery address is within India.

Orders are generally processed and dispatched within one to three business days after successful payment confirmation. Metro cities are usually delivered within 1–2 business days, while delivery timelines for other locations across India may vary depending on the destination, courier network, weather, and public holidays.

Customers receive shipment tracking information once their order is dispatched. While we work with trusted logistics partners, occasional delays beyond our control may arise; our support team remains available on WhatsApp to assist with any shipment-related concerns.

All sales are final. No returns, exchanges, or refunds are accepted once an order has been placed.

We encourage customers to review product details, descriptions, measurements, and images carefully before completing a purchase. If you have any questions about a product, please contact us on WhatsApp before ordering — our team will gladly help you choose with confidence.

By accessing and using the Oorvashee Saree House website, customers agree to comply with all applicable terms, policies, and legal requirements. The website content, products, pricing, and services are subject to change without prior notice.

All orders are prepaid — we accept online payments only, and Cash on Delivery is not available. All sales are final, with no returns, exchanges, or refunds. Orders are subject to product availability and verification, and Oorvashee Saree House reserves the right to cancel or refuse orders involving pricing errors, stock issues, fraudulent activity, or policy violations.

All intellectual property, including logos, designs, product images, content, and branding elements, remains the exclusive property of Oorvashee Saree House. Unauthorized reproduction, distribution, or commercial use of website content is strictly prohibited.

Oorvashee Saree House respects the privacy of its customers and is committed to protecting personal information. We collect information such as names, contact details, addresses, and order-related information solely for business operations and customer service purposes.

The information collected helps us process orders, provide customer support, improve our services, communicate order updates, and deliver a personalized shopping experience. We implement appropriate security measures to safeguard customer data against unauthorized access or misuse.

Oorvashee Saree House does not sell customer information to third parties. Certain trusted service providers, such as payment gateways, logistics partners, and analytics platforms, may access limited information required to perform their services. By using our website, customers consent to the practices outlined in this policy.